Packages are processed in 3-5 business days and are delivered with Canpar or UPS in Canada and the United States *.
All made-to-measure orders are delivered within 1-2 weeks.
CLARA shelves are produced in 3-4 weeks.
All of our shelves come in 100% recyclable, plastic-free packaging.
Cancellations are only possible within one hour of placing the order.The following items cannot be returned or exchanged: custom products and CLARA wall shelves.
* except for exceptions.
The return shipping costs are the responsibility of the buyers. If the returned item is not in the original condition, any loss in value is the buyer's responsibility.
You can get samples of the different wood species which will be refunded to you when you buy a shelf.
* Wood may vary in colors and shapes. Note that the images are indicative only.
HOW TO MAINTAIN
We apply a non-toxic, biodegradable finish suitable for moderate use. If the surface is damaged, most undyed wiping oils can be applied over (no varnish). Clean with a clean, soft cloth free from cleaning products and abrasives.
Do not hesitate to contact us if you have any questions regarding installation, custom needs, delivery or choice of wood.